Delivery - Please note delivery is advised at 15 working days due to COVID-19
|Delivery Option||Delivery Times||Delivery Costs|
|Ireland||15 working Days (Covid 19)||€4.00|
|UK||temporary suspended (Brexit)||€5.00|
|Rest of the World International||20 working days (Excludes Sat/Sun)||€6.00|
|Please note estimated shipping times include processing time at the warehouse and are calculated from the date the order is placed.|
|Crave Closet boutique offer exclusive pieces made to order.|
Information on Coronavirus – Updates and advice for customers
Despite the Coronavirus outbreak, both Crave Closet and our logistics courier partners maintain the operations. The logistics companies in our network can provide transportation services in all regions, including pick-ups and deliveries in areas affected by the spread of the virus.
There is a slight delay approx 7 to 10 days however we can accept orders and working closely with delivery partners to ensure safe delivery for all customers
Therefore, we would like to reassure our customers that you can confidently purchase as the goods can be delivered without significant disruptions.
Deliveries in Northern Italy can continue, despite the lockdown of the region, and the shipping service can still be performed.
The safety of everyone comes first
There are a few precautionary measures that courier drivers are instructed to take in order to keep themselves and the clients safe. We kindly ask our customers to please be mindful and respect these measures when interacting with them.
Deliveries outside of the building.
Outsourced Courier drivers will pick-up shipments from the outside of the building and not from closed spaces. Customers are kindly required to bring the shipment outside of their building.
Keep a safe distance from other people.
Courier drivers and customers should keep a physical distance of 2 meters, avoid shaking hands and avoid any physical contact.
Crave Closet, as a business, is fully equipped to operate on a work-from-home stance, and we can ensure full service and assistance to all our customers.
At Crave Closet, we work with many different international logistics providers. As of today, there are only a few operators that have temporarily suspended their services in the most affected areas by the COVID-19 outbreak.
Wherever we identify that one of our logistics partners faces a service disruption, we assign the delivery to a different logistics provider. In this way, our customers can still benefit from shipping services in all areas.
Is it safe to receive shipments during this period?
Sending and receiving parcels is still safe, however, we recommend our customers take a few simple precautionary measures such as:
- Keep a physical distance when in contact with the courier driver;
- Hand over or take over the shipment from the ground, outside of the building, and not directly from the courier driver’s hands;
- If possible, sanitize the surface by spraying disinfectant solution over the parcel before touching and opening it;
- Wash your hands thoroughly after unpacking your goods.